Welcome to R. Dana Pest Control (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR), as well as other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.danapestcontrol.com (the “Website”) and interact with our services.

By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.

We collect different types of personal data depending on how you interact with our Website and services. The information we may collect includes:

2.1. Information You Provide to Us

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• Personal details: Name, email address, phone number, and any information you submit via our contact forms, booking requests, or service inquiries.

• Payment information: If you purchase a service, your billing details may be processed securely by third-party payment providers.

• Communication details: Any information you provide when you contact customer support, leave feedback, or request an inspection.

2.2. Information Collected Automatically
 

When you visit our Website, we may automatically collect certain data, including:

• Device & browser information: IP address, operating system, browser type, and session activity.

• Website usage data: Pages visited, time spent on each page, and interactions with our content.

• Cookies & tracking technologies: We use cookies and similar tracking tools to enhance your browsing experience. (See Section 6: Cookies and Tracking for more details.)

2.3. Information from Third Parties

We may receive information about you from third-party sources, such as Google Analytics, advertising partners, and Wix-powered integrations.

We use the information collected for the following purposes:

• To provide and improve our services: Process service requests, schedule appointments, and improve our pest control solutions.

• To personalize user experience: Tailor website content and recommendations based on user interactions.

• For communication: Respond to inquiries, provide customer support, and send service updates.

• For marketing purposes: Send promotions, special offers, and relevant pest control tips (you can opt out at any time).

• For security and fraud prevention: Monitor website traffic and detect suspicious activities to protect users from cyber threats.

Under the General Data Protection Regulation (GDPR), we process your personal data under these legal bases:

• Performance of a contract: When processing your service requests or bookings.

• Legitimate interests: To improve website functionality, monitor analytics, and enhance our services.

• Legal obligations: To comply with regulatory requirements and government requests.

• Consent: When you voluntarily provide information via forms, newsletters, or marketing preferences.

You may withdraw your consent at any time by contacting us at info@danapestcontrol.com.

We do not sell, rent, or trade your personal data. However, we may share your information in these circumstances:

• Service providers: We work with trusted third parties (e.g., Wix hosting, payment processors, analytics providers) to deliver our services.

• Legal compliance: If required by law, regulation, or government request.

• Business transfers: In the event of a company merger, sale, or acquisition.

We use cookies and similar tracking tools to improve user experience and analyze website traffic. You can manage cookie preferences via your browser settings.

Types of Cookies We Use:

• Essential cookies: Required for website functionality.

• Analytical cookies: Help us understand how users interact with our Website.

• Marketing cookies: Allow us to serve relevant ads through third-party advertising partners.

For more details, see our Cookies Policy.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

We take industry-standard security measures to protect your data, including encryption, firewalls, and access controls. However, no method of data transmission over the internet is 100% secure. If you suspect any security issues, contact us immediately at info@danapestcontrol.com.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

• Access: Request a copy of your personal data.

• Correction: Update or correct inaccurate data.

• Erasure (“Right to be Forgotten”): Request deletion of your data.

• Restriction: Limit the processing of your data.

• Portability: Receive a structured, machine-readable copy of your data.

• Objection: Object to data processing for marketing purposes.

To exercise any of these rights, email us at info@danapestcontrol.com.

Our Website may contain links to third-party websites (e.g., payment providers, social media platforms). We are not responsible for their privacy practices. We encourage you to review their Privacy Policies before sharing any personal data.

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, contact us to have it removed.

We may update this Privacy Policy periodically. Any significant changes will be notified on our Website. The date of the last update will always be indicated at the top of this page.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@danapestcontrol.co

Address: 272 North Liberty Drive, Tomkins Cove, NY 10986

Phone: 1-877-966-2847