Welcome to R. Dana Pest Control (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.danapestcontrol.com (the “Website”) and any services offered through it.

By accessing and using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.

R. Dana Pest Control provides residential and commercial pest control services, including inspections, treatment plans, ongoing maintenance, and wildlife control. While we strive to deliver effective and safe pest management, outcomes may vary based on property conditions, pest activity, and client cooperation.

Important Notes:

• Some services may require prior inspection to determine the best treatment approach.

• Treatment results are influenced by client cooperation, such as maintaining hygiene and sealing pest entry points.

• Certain treatments, including heat treatments, may require temporary evacuation.

• We reserve the right to refuse service in cases of non-compliance with safety standards.

By using our Website, you agree to:

• Provide accurate, up-to-date, and complete information when booking a service.

• Not misuse our Website for fraudulent or unlawful activities.

• Respect copyright laws by not copying, modifying, or redistributing our Website content.

Prohibited Activities:

• Attempting to hack, disrupt, or interfere with our Website operations.

• Using automated tools (bots, scrapers) to extract data without permission.

• Submitting false reviews, spam, or misleading information.

4.1. Scheduling Services

• Bookings can be made via our Website or phone at 1-877-966-2847.

• Appointments are confirmed only after final approval from our team.

4.2. Payments & Fees

• Pricing varies based on service type and infestation severity.

• Payments must be made in full before or upon service completion unless otherwise agreed.

• We accept credit/debit cards, electronic payments, and cash (when applicable).

4.3. Cancellations & Rescheduling

• Clients may cancel or reschedule appointments with at least 24 hours’ notice.

• Late cancellations or no-shows may incur a service fee.

While we strive for 100% pest elimination, certain factors (such as new infestations from external sources) may affect treatment effectiveness.

What’s Covered:

• If pests return within the warranty period, follow-up treatments may be provided at no extra cost.

• Some services include extended protection plans—please inquire for details.

What’s Not Covered:

• Negligence or lack of client cooperation (e.g., failure to maintain cleanliness).

• Infestations from untreated areas or external sources (e.g., neighboring properties).

• Pest reappearance outside the covered warranty period.

Each service plan has specific terms regarding warranty duration and conditions—these will be outlined in the service agreement.

Your use of our Website is also governed by our Privacy Policy and Cookies Policy, which explain how we collect, store, and use personal data in compliance with GDPR.

All content on our Website—including logos, trademarks, text, images, and service descriptions—belongs to R. Dana Pest Control Corp. and is protected under copyright laws. You may not reproduce, distribute, or use our content without prior written consent.

R. Dana Pest Control provides services to the best of our expertise, but we are not liable for:

• Property damage caused by pre-existing conditions or improper client maintenance.

• Health reactions to treatments unless due to proven negligence.

• Delays due to weather, access issues, or other unforeseen circumstances.

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Limit of Liability: Our maximum liability for any claim is limited to the amount paid for the service in question.

Our Website may contain links to third-party websites (e.g., payment processors, social media pages). We do not control or endorse these third-party services and are not responsible for their content, privacy policies, or practices.

These Terms are governed by the laws of the State of New York.

• Any disputes must first be addressed informally by contacting our customer service team.

• If a resolution cannot be reached, disputes may be settled through mediation or arbitration, as required by law.

We reserve the right to update these Terms & Conditions as needed. Your continued use of our Website or services indicates acceptance of the updated Terms.

For questions about these Terms, please contact us:

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Email: info@danapestcontrol.com

Address: 272 North Liberty Drive, Tomkins Cove, NY 10986

Phone: 1-877-966-2847